Support

Our support plans are simple, affordable and dependable. You focus your energy on growing your business while knowing that Cloud Suite Pro and Microsoft take care of the Dynamics. We have three options for you to choose from: Ad Hoc, Prime, and Elite. You can choose the option you need based on your budget. (Pricing will vary by region)

Cloudsuitepro specializes in Dynamics GP and has recently helped many organizations that are experiencing challenges with service, support, and escalating costs. The following areas were listed as issues of concern:

How we addressed these issues:

Support Plan Comparison Ad-Hoc Prime Elite
Response Time 1 hr 30 mins 30 mins
Quarterly Review and Recommendations N/A Yes Yes
Support Hours 30 Hours 60 Hours
Cost $165/hour $4800 $9300
Expiration N/A Never Never

FAQ’s

How can I get in touch with you if I need help?

You can get in touch with us by
A] Email us at support@cloudsuitepro.com
B] Call our support at +1 – 866-840-2834

8 am to 8 pm EST (After hours support options also available.)

They are your support hours, you can use them in anyway you wish.

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